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Strange issue
In General
MrBluePlaydoh
May 22, 2022
* Does this also happen when you are not using OTT? Just want to make sure it's not an OTT problem. Ok i will start this and try. * Is it only when you open your browser, or does it happen if you open any other app, like notepad, Word or something else? It can freeze even if i do nothing * What browser are you using and have you tried using any other (Firefox, Edge or Chrom)? If so, does it behave the same no matter what browser you use? If not, then it's probably something with the browser or a driver tied to the browser. Browsers have started coming with VR support now, so it might be related to that. I have edge * Also check if you have any plugins in you browser that might be causing this. I only have uBlock and coinbase wallet. * Speaking of drivers, and this might sound lik a copy/paste answer, but you should check if your drivers are updated. And by that, i mean the Motherboard drivers, specifically USB and Audio. Naturally also graphics driver but ppl tend to keep those updated but forget about everything else =). I have had my fair share of weird lag and other issues due to a bad audio driver/USB driver. So you should head over to the website for the manufacturer of the motherboard, and find yours in the Drivers or Download section or wherever they keep thir drver downloads. I usually just download everything, but it might be good to spend some time looking into any known issues with the latest drivers, which can be a bit of a pain as it takesa while to google around (just a suggestion, i have not had issues when i update my Asus drivers.) I will have to check this and search, you are right i have kept every driver up to date but i never check for USB drivers. * Next, the windows event log might log something when this happens, so i would replicate the issue, note the time, and then head over to the Event Viewer after reboot. Expand Windows Logs in the left part and then check both Application and System, and see if there is any information in there that can help us trace this. I have check and there is nothing apart from a warning about the system didnt power down properly which is correct as i had to force it to restart. So today i played some non VR games my VR headset is unplugged and its been a few hours and every thing is fine so this has to have some thing to do with the headset. I did some digging online and i have tried one thing so i need to set up the headset again to test, what they suggested was to go into device manager and un check the "Allow the computer to turn off this device to save power" box in the USB controllers option. Thanks for helping, once i set every thing up which will be about next week sort of time as currently away for work i will report back with what happens. Thanks again buddy.
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Oculus Service
In General
MrBluePlaydoh
May 16, 2022
That would be awesome thanks.
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MrBluePlaydoh

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